When you empty the sink or flush the toilet, we begin our work. We manage over 29,000 km of sewerage network and around 400 sewage treatment works. Our primary mission is to ensure that wastewater is safely removed from your property, treated effectively, and safely returned to the environment, thereby protecting the North East coastlines, bathing waters, and natural habitats from contamination. Annually, we invest heavily in resilient infrastructure to defend against climate change and reduce flooding. Through major campaigns like 'Bin the Wipe', we also rely on our customers to help us prevent debilitating blockages within the system and keep our services effective.

Primary Sub-Services

  • Sewerage Management & Blockage Clearance
  • Flooding Prevention & Response
  • Wastewater Treatment Systems
  • River and Coast Habitat Protection